Fulfillment, Cancellation, and Refund Policy

At US CAN Visa Legal LLC, for your convenience, we offer online bookings for the following services:

​

• Express Consultations

• Standard Consultations

• Preparatory Meetings

 

These are scheduled and delivered virtually via phone or video call at a time selected by the client during booking.

​

Fulfillment Policy

Our services are considered fulfilled once the scheduled consultation or meeting has taken place. The time slot reserved for your session is exclusively allocated to you.

​

Cancellation & Rescheduling

If you are unable to attend your appointment, please notify us at least 24 hours in advance to reschedule at no additional charge. Missed appointments or cancellations within 24 hours are non-refundable and non-reschedulable. You may reschedule one time only with at least 24 hours notice; after which you will need to pay for a new consultation.

​

Refund Policy

Payments for consultations and preparatory meetings are non-refundable once booking is confirmed. However, if you are dissatisfied with the service received, please email info@uscanvisa.com within 2 hours of your session’s completion. We review such concerns on a case-by-case basis, and a refund is not guaranteed.

​

Note on Legal Services

Legal representation services are offered only upon execution of a formal engagement letter. Those services are governed by the terms and refund conditions as set out in that agreement and are not purchased through this website. For consultations booked, the consultation fee would be applied towards an engagement of legal services if proceeding within 2 weeks of the consultation meeting.